Report A Claim
• For NON-FARMERS Insurance Group policy holders ...
Please CALL ME DIRECTLY (925-699-4200) to report a claim.
• For FARMERS policy holders ...
You Have Our Acclaimed HELPPOINT Service
|
We know that a fire, accident or burglary can turn your world upside down. But as a Farmers customer you can call our unique claims service at 800-HELPPOINT (800-435-7764)
or to FILE A CLAIM ONLINE click here.
With HelpPoint, one call gets you a consultant who can ...
file your claim and determine your most urgent needs and meet them — fast!
For assistance with insurance claims, call us immediately! 24 hours a day, seven days a week!
|
|
|
|
|
• |
Someone to turn to at the moment of crisis.
Our specially trained representatives will guide you through the initial shock that inevitably follows a crisis. |
|
|
|
• |
We prioritize for you.
We'll help you deal with the most important things first, like securing a rental car or a place to stay. Then we'll help you through the process of restoring your world to order. |
|
|
|
• |
We're here to care, and to take care, of everything you need.
There can be a lot of issues to deal with to get you back where you belong. Farmers will help you take care of all of them. |
|
• |
J.D. Power and Associates Certified Call Center Program
We’re there to get you back where you belong.
The HelpPoint call center is the Property and Casualty Insurance industry’s first call center to be recognized for providing “An Outstanding Customer Service Experience” under the
J.D. Power and Associates Certified Call Center Program. |
